Voice / Guardrails

Deterministic safety & PII redaction

Policy checks and redaction that run outside the model guess — so compliance teams get audit trails, not vibes.

• Voice OrchestratorVAD, barge-in, ASR / LLM / TTS pipeline
• Telephony GatewaySIP trunking, agent routing & human escalate
• Call InsightsSkill success, KB answers & business outcomes per call